Delivery Policy (Hong Kong)

All orders are shipped from France via airmail. Once your order is confirmed, we typically dispatch the package within 3–6 business days. However, please note that if your order is placed around weekends (Saturday and Sunday) or French public holidays, there may be delays in processing and shipping.

For your reference, Cosme de Paris does not include paper invoices in our packages in consideration of the environment.Please check your order details in your account dashboard or in your order confirmation email.

Delivery Time

The estimated delivery time from the shipping date is usually between 7 to 10 days. Please note that delivery times may vary depending on the season, with possible delays during peak periods such as the Christmas season.

We kindly ask you to pay close attention to your mailbox during this period. If you do not receive your package within 7–10 days after receiving the shipping notification, we recommend checking for any missed delivery notices or contacting your local post office. This will help ensure that your package is delivered to you as quickly as possible.

Damaged or Incorrect Items

If you receive an incorrect, damaged, or defective item, please contact us via email within 3 days of receiving your order. We will promptly arrange for an exchange and provide instructions via email. Please note that opened or used items cannot be returned, exchanged, or canceled.

Shipping Costs

Shipping costs are not included in the product price. The shipping fee is automatically calculated based on the total weight of the items selected. This system allows you to save on shipping costs when purchasing multiple items together. The shipping cost will be displayed on the order confirmation screen. Please review this information before confirming your order and proceeding to payment.

Missed Delivery and Return or Disposal

If a customer fails to receive the package and it is returned to the sender or discarded by the postal service due to the expiration of the holding period, we regret that no refunds will be issued. Please ensure timely collection of your package to avoid any inconvenience.

Returns and Cancellation Fees

If an order is canceled after shipment or returned due to long-term absence or failure to receive the package, we regret that you will be responsible for the actual costs incurred (round-trip shipping fees, refund fees, etc.), as well as a cancellation fee of US $10, in accordance with legal procedures. We kindly ask for your understanding.

Weight Range  Price
0g–50g   HK$57.65
51g–100g HK$59.20
101g–150g HK$62.40
151g–200g HK$67.80
201g–250g HK$69.20 
251g–300g HK$72.50
301g–350g HK$76.90
351g–400g HK$84.50
401g–450g HK$90.10
451g–500g HK$95.70
501g–550g HK$99.30
551g–600g HK$107.00
601g–650g HK$112.60
651g–700g HK$118.30
701g–750g HK$123.90
751g–800g HK$129.50
801g–850g HK$135.10
851g–900g HK$140.80 
901g–950g HK$146.40
951g–1000g HK$152.00
1001g–1500g HK$168.80
1501g–2000g
HK$191.00